Here are the elements that should be considered when planning or evaluating your travel program.
1. Travel policy
2. Centralized travel internally and externally
3. Mix of online booking and personal service
4. Look under every stone
5. Leverage hard dollar and soft dollar contracts
6. Do not neglect hotel volume
7. Have at least one car rental contract
8. Understand group and meeting contracts
9. Use reporting to consistently improve metrics
10. Use all avenues to enhance traveler comfort and efficiency etc.
